{"id":9,"date":"2023-01-08T20:48:32","date_gmt":"2023-01-08T19:48:32","guid":{"rendered":"http:\/\/globalcosm.eu\/?page_id=9"},"modified":"2025-05-26T19:33:16","modified_gmt":"2025-05-26T17:33:16","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/globalcosm.eu\/en\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11196589 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"11196589\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-135445e7\" data-id=\"135445e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-775993c3 elementor-widget elementor-widget-text-editor\" data-id=\"775993c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<h3><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Aper\u00e7u<\/span><\/span><\/span><\/span><\/span><\/span><\/h3>\n<p><\/p>\n<p><\/p>\n<p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Notre politique de remboursement et de retour dure 7 jours. <\/span><\/span><\/span><\/span><\/span><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Si 7 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p><\/p>\n<p><\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ol>\n<li>\n<p>Les remboursements sont uniquement autoris\u00e9s pour les articles qui ont \u00e9t\u00e9 achet\u00e9s sur notre site internet globalcosm.eu.<\/p>\n<\/li>\n<li>\n<p>Pour demander un remboursement, les clients doivent nous contacter par email \u00e0 l&rsquo;adresse <a href=\"mailto:support@globalcosm.eu\" target=\"_new\">info@globalcosm.eu<\/a> dans les 7 jours suivant la r\u00e9ception de leur commande. Les demandes de remboursement re\u00e7ues apr\u00e8s cette p\u00e9riode ne seront pas prises en compte.<\/p>\n<\/li>\n<li>\n<p>Pour \u00eatre \u00e9ligible \u00e0 un remboursement, les articles doivent \u00eatre retourn\u00e9s dans leur emballage d&rsquo;origine et en bon \u00e9tat. Les articles endommag\u00e9s ou utilis\u00e9s ne seront pas rembours\u00e9s.<\/p>\n<\/li>\n<li>\n<p>Les frais de retour sont \u00e0 la charge du client.<\/p>\n<\/li>\n<li>\n<p>Les remboursements seront effectu\u00e9s via le m\u00eame moyen de paiement utilis\u00e9 pour l&rsquo;achat original.<\/p>\n<\/li>\n<li>\n<p>Les remboursements seront trait\u00e9s dans les 7 jours suivant la r\u00e9ception des articles retourn\u00e9s.<\/p>\n<\/li>\n<li>\n<p>Les articles en soldes ou sold\u00e9s ne sont pas \u00e9ligibles \u00e0 un remboursement.<\/p>\n<\/li>\n<li>\n<p>Les articles personnalis\u00e9s ne sont pas \u00e9ligibles \u00e0 un remboursement.<\/p>\n<\/li>\n<li>\n<p>Pour les articles qui ont \u00e9t\u00e9 exp\u00e9di\u00e9s en erreur ou qui sont d\u00e9fectueux, veuillez nous contacter imm\u00e9diatement \u00e0 l&rsquo;adresse <a href=\"mailto:support@globalcosm.eu\" target=\"_new\">support@globalcosm.eu<\/a>. Nous vous rembourserons ou \u00e9changerons l&rsquo;article sans frais suppl\u00e9mentaires.<\/p>\n<\/li>\n<li>\n<p>Si un article est re\u00e7u endommag\u00e9 ou d\u00e9fectueux, veuillez nous en informer dans les 7 jours suivant la r\u00e9ception de la commande. Nous vous rembourserons ou \u00e9changerons l&rsquo;article sans frais suppl\u00e9mentaires.<\/p>\n<\/li>\n<\/ol>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Aper\u00e7u Notre politique de remboursement et de retour dure 7 jours. Si 7 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change. \u00a0 Les remboursements sont uniquement autoris\u00e9s pour les articles qui ont \u00e9t\u00e9 achet\u00e9s sur notre site internet globalcosm.eu. Pour demander un remboursement, les clients doivent nous contacter par email \u00e0 l&rsquo;adresse info@globalcosm.eu dans les 7 jours suivant la r\u00e9ception de leur commande. Les demandes de remboursement re\u00e7ues apr\u00e8s cette p\u00e9riode ne seront pas prises en compte. Pour \u00eatre \u00e9ligible \u00e0 un remboursement, les articles doivent \u00eatre retourn\u00e9s dans leur emballage d&rsquo;origine et en bon \u00e9tat. Les articles endommag\u00e9s ou utilis\u00e9s ne seront pas rembours\u00e9s. Les frais de retour sont \u00e0 la charge du client. Les remboursements seront effectu\u00e9s via le m\u00eame moyen de paiement utilis\u00e9 pour l&rsquo;achat original. Les remboursements seront trait\u00e9s dans les 7 jours suivant la r\u00e9ception des articles retourn\u00e9s. Les articles en soldes ou sold\u00e9s ne sont pas \u00e9ligibles \u00e0 un remboursement. Les articles personnalis\u00e9s ne sont pas \u00e9ligibles \u00e0 un remboursement. Pour les articles qui ont \u00e9t\u00e9 exp\u00e9di\u00e9s en erreur ou qui sont d\u00e9fectueux, veuillez nous contacter imm\u00e9diatement \u00e0 l&rsquo;adresse support@globalcosm.eu. Nous vous rembourserons ou \u00e9changerons l&rsquo;article sans frais suppl\u00e9mentaires. Si un article est re\u00e7u endommag\u00e9 ou d\u00e9fectueux, veuillez nous en informer dans les 7 jours suivant la r\u00e9ception de la commande. Nous vous rembourserons ou \u00e9changerons l&rsquo;article sans frais suppl\u00e9mentaires.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":17,"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":3040,"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/3040"}],"wp:attachment":[{"href":"https:\/\/globalcosm.eu\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}